Privacy Policy

What Personal Information We Collect

We collect personal information that you provide to us directly, including:

• Name and Contact Information: Full name, email address, phone number, mailing address
• Business Information: Company name, job title, business type, industry
• Communication Data: Messages, questions, or information you send us through forms, emails, phone calls, or chat
• Consent Information: Your consent preferences for marketing communications, including SMS/text messaging consent
• Usage Data: Information about how you use our website and services
• Device Information: IP address, browser type, operating system, and device identifiers

SMS Consent: When you provide consent for SMS/text messaging communications, we collect and store your phone number and consent preference. SMS consent is not shared with third parties or affiliates.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our business consulting, bookkeeping, payroll, and software development services
• Communication: To respond to your inquiries, provide customer support, and send service-related communications
• Marketing: To send you information about our services, promotions, and business insights (only with your consent)
• SMS/Text Communications: To send text messages about our services and business updates (only with your explicit SMS consent)
• Business Operations: To process transactions, manage accounts, and provide consultations
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Website Improvement: To analyze usage patterns and improve our website functionality

We will never use your personal information for purposes other than those described in this policy without your explicit consent.

Who We Share Your Personal Information With

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who help us operate our business (such as payment processors, email service providers, and CRM systems), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Protection: To protect our rights, property, or safety, or that of our customers
• Business Transfers: In connection with a merger, acquisition, or sale of assets (we will notify you before your information is transferred)

Important SMS Consent Protection: SMS consent is not shared with third parties or affiliates under any circumstances. Your SMS consent information is used solely by The KPS Group for sending you text messages about our services.

SMS and Text Messaging Privacy

If you consent to receive SMS/text messages from us:

• We will only send SMS messages to the phone number you provided
• You can opt out of SMS messages at any time by replying "STOP" to any message
• SMS consent is not shared with third parties or affiliates
• We comply with all applicable SMS regulations including TCPA and CTIA guidelines
• Message frequency will be limited to business-relevant communications

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications, including SMS messages
• Data Portability: Request your data in a portable format

To exercise these rights, contact us using the information provided below.

Data Security

We implement comprehensive security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup systems
• Compliance with industry security standards

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. SMS consent information is retained until you opt out or withdraw consent.

International Data Transfers

Your information is primarily stored and processed in the United States. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

For SMS opt-out requests, simply reply "STOP" to any text message you receive from us, or contact us directly.